Michigan's Adventure Amusement Park Update

A Message from Camille Jourden-Mark, Vice President & General Manager of Michigan's Adventure

As the coronavirus (COVID-19) matter remains a part of our daily lives, the team at Michigan’s Adventure continues to work with health and safety experts as we plan for increased safety measures and operational changes throughout our park. We are in constant communication with our state and federal governments and are looking forward to welcoming you back just as soon as it is safe to do so.  

Although our reopen date is still uncertain, I want to remind our guests that we have extended the validity of all 2020 Season Passes and Season Pass Add-On Products through the 2021 season, plus we have paused Easy Pay billing while the park is closed*. Likewise, we will continue to work with guests who may have prepaid single-day tickets valid for days during our temporary park closure. Ticket inquiries may be directed to info@miadventure.com. 

The safety of our guests and associates has always been and will always be our top priority. We want to assure you that when we do open, Michigan’s Adventure will continue to be a safe and fun environment for all. Our team is 100% committed to this promise. In addition, we are working alongside industry experts and government officials toward this shared goal.  We will keep you updated as we move forward; in the meantime, we thank you for your loyalty and continued support.

^{*2020 Season Passes and purchased 2020 Season Pass add-on products (if applicable) will be valid through the 2021 Season according to pass type. For 2020 Season Passholders participating in our Easy Pay Program, monthly billing has been suspended, and will remain suspended while the park is closed.  When the park reopens, billing will resume.  Passholders will need to be current on payments to receive both 2020 and 2021 Season Pass admission and associated benefits.}

A Message from Camille Jourden-Mark, Vice President & General Manager of Michigan's Adventure

As we face these unprecedented circumstances, I want to thank you for your patience and support of Michigan's Adventure. We continue to monitor and follow local and national health directives while preparing to open our park as soon as it is safe to do so.  

In the meantime, I want to share information on how we will manage 2020 Season Passholder benefits:

• 2020 Season Passes and purchased 2020 Season Pass Add-On Products (if applicable) will be valid for the remainder of 2020 when our park is able to open.
• Additionally, we will extend the validity dates for current 2020 Season Passes (as well as purchased 2020 Season Pass Add-On Products) through the 2021 Season according to pass type.
• For 2020 Season Passholders participating in our Easy Pay Program, monthly billing has been suspended as of April 8, 2020, and will remain suspended while the park is closed.  When the park opens, billing will resume.  Passholders will need to be current on payments to receive both 2020 and 2021 Season Pass admission and associated benefits.

We look forward to welcoming you back. This is a challenging time for us all, and we thank you again for your understanding and loyalty to Michigan’s Adventure.

At Cedar Fair, there is nothing more important than the safety of our guests and associates. This is our highest priority now and always.

As we continue to monitor developments surrounding the Coronavirus (COVID-19), we want to provide you with another update regarding our parks. We will be temporarily closing Knott’s Berry Farm in Buena Park, CA and both Schlitterbahn Waterparks in New Braunfels and Galveston Island, Texas effective Saturday, March 14. The parks will remain closed until the end of this month. In addition, we will also be postponing the opening of California’s Great America in Santa Clara, CA, Kings Dominion, in Doswell, VA and Carowinds in Charlotte, NC until the first weekend of April. We believe this decision is in the best interest of our associates, our guests, and our communities.

All our hotel properties will remain open as scheduled. We will work with our guests who have prepaid tickets or booked hotel rooms during the time period of our park closures. Please reference our individual parks websites for information on how to contact Guest Services with your inquiries. We are committed to responding to questions and requests over the days and weeks ahead and we ask for your continued support and patience as we work hard to address all guest concerns.

We continue to implement preventive measures as recommended by the Centers for Disease Control and Prevention (CDC) as well as our own health and hygiene protocols. Additionally, we are maintaining close relationships with local, state, national and international public health authorities and are taking their guidance as additional preventive measures are deemed necessary.

Our guests and associates are considered family. We have their well-being at the forefront of our decision-making. We appreciate the continued loyalty and trust in Cedar Fair and our family of parks and resorts.

Sincerely,

Richard Zimmerman
Chief Executive Officer 
Cedar Fair Entertainment Company

Cedar Fair's highest priority is always the safety of our guests and associates. We know you continue to hear and see news reports about the coronavirus, or COVID-19, and some of its effects around the world. The Cedar Fair team is closely monitoring this evolving situation and are in regular contact with health agencies for information and guidance.

All Cedar Fair properties intend to welcome guests in accordance with our published schedules, and we continue to implement preventive measures as recommended by the Centers for Disease Control and Prevention (CDC) as well as our own health and hygiene protocols. All our parks and resorts have high standards of cleanliness, which assists with illness prevention. We employ rigorous sanitation standards and robust cleaning procedures, including:

• Extensive and ongoing training for associates on maintaining a safe and hygienic workplace and environment for our guests;
• Specified intervals for frequent sanitization of targeted areas throughout the day;
• Numerous and accessible handwashing facilities and hand sanitizer locations;
• Quick response to spills, trash and other situations;
• Daily and frequent sanitation procedures for restrooms, kitchens, dining surfaces, benches and trash cans;
• Daily and frequent cleaning and "wash down" of outdoor locations, including walkways and queue lines

The leadership team is communicating with our associates about illness prevention; this includes guidance issued by the CDC. The CDC recommends everyday preventive actions to help stop the spread of germs. The CDC provides more detailed coronavirus information on its website at www.cdc.gov.

As always, we maintain close relationships with local, state, national and international public health authorities. We take their guidance when additional preventive measures are deemed necessary.

Thank you for your continued support and trust in Cedar Fair's family of parks and resorts.

Sincerely,

Richard Zimmerman
Chief Executive Officer 
Cedar Fair Entertainment Company